RADIUS-Omnichannel Interaction System

Feature

RADIUS is the powerful way to handle end-to-end customer journeys

RADIUS is the Omnichannel Interaction System that is powerful, easy to use, and secure that orchestrates intelligent customer interactions on the centralized cloud based platform.

Omni-channel Interaction System

Application

Our comprehensive suite of applications

Next-gen Agent Application

Crentralized Admin Application

Advanced Reporting Tool

Playback & Quality Assurance Tool

Ultimate CRM connector

Solutions

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ECR

The Emergency Response System is for swift management and coordination of emergencies.

Circle

Circle is a callback tool designed to automate scheduling and manage customer callback requests.

Survey Tool

The survey tool facilitates feedback collection and analysis, helping organizations understand customer needs.

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