RADIUS-Omnichannel Interaction System

Feature Details

Integrations & APIs

CRM Integration

Personalize customer experience with CRM integration capability with CRM connectors like Salesforce, SAP C4C, MS Dynamics 365, ZOHO, Service Now and more.

3rd Party Software integration

Helpdesk

Lead API

Helpdesk

Call recording

Integration with Recording solution such as Verint, NICE

APIs and SDK Integration

Integration with Recording solution such as Verint, NICE

Conversational AI integration

Integration with Recording solution such as Verint, NICE

3rd Party Database integration

Integration with Recording solution such as Verint, NICE

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