RADIUS-Omnichannel Interaction System

Security

  • RunTime Segregation

Isolates different processes, tasks, and data across tenants during runtime to prevent interference and ensure smooth, uninterrupted performance of critical operations.This ensures stability and security by maintaining clear boundaries between various operational elements.

  • Activity Log

Tracks and records all user activities and system events, creating a comprehensive audit trail for monitoring, compliance, and troubleshooting purposes, maintaining transparency, accountability, and system integrity.

  • IP Whitelisting

Enhances security by restricting access to only approved IP addresses, effectively protecting your system from unauthorized access and potential threats. This measure ensures that only trusted sources can connect to your platform, maintaining a secure and controlled environment.

  • End-to-End Encryption

Ensures data security both in transit and at rest using advanced encryption methods. Data in transit is protected with protocols like TLS, SSL, and IPsec, while data at rest is secured with AES and RSA encryption standards guaranteeing that sensitive information remains confidential and safeguarded from breaches.

  • Backup and Recovery Strategy

System implements regular data backups and a robust recovery plan to ensure business continuity and data integrity in case of system failures or disasters.

  • User Based Authentication & Role based Authorization

Ensure secure access by authenticating and verifying user identities and assigning permissions based on roles, safeguarding sensitive information and maintaining operational integrity.

Scroll to Top