RADIUS-Omnichannel Interaction System

Feature Details


Role Based Authentication

Enhance security with Role-Based Authentication, granting access rights based on user roles, ensuring data integrity, and protecting sensitive information within the contact center environment.

Single Sign On

Streamline access to the platform with Single Sign-On, offering authentication via AD, OAuth, or SAML for enhanced security and simplified user management.

End to End Encryption

Safeguard sensitive data with end-to-end encryption, ensuring confidentiality and security throughout all communication processes.

Runtime Segregation

Ensure data and activity segregation across tenants during campaign run time, for enhanced data integrity and regulatory compliance.

IP Whitelisting

Secure access by configuring IP whitelists, allowing only trusted IP addresses to interact with the system, enhancing security and protecting sensitive data.

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